Privacy Policy
Last updated: 1 September 2026
Introduction
This privacy policy explains how heath-matrix.com collects, uses, and protects information you provide when using our website and services.
Information We Collect
When you submit an enquiry form, we collect:
- Full name
- Email address
- Any additional information you choose to provide in the message field
- Selected programme or service of interest
We also collect technical information through cookies and similar technologies, as detailed in our Cookies Policy.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries about our programmes
- Provide information about services you have expressed interest in
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit a form
- Our legitimate interest in responding to enquiries and providing services
- Contractual necessity when you engage our services
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years.
Your Rights
Under data protection law, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, contact us at [email protected]
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We do not share your personal information with third parties except when required by law or with your explicit consent.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
Contact
For questions about this privacy policy, contact [email protected]